News and Updates

Article

Discover the Future Trends of Retail Business in the New Era of CRM & Loyalty Marketing

In a study entitled “In-depth: Luxury Goods 2021” (Statista 2021), the global luxury goods market is projected to increase from US$309.6 billion in 2021 to US$382.6 billion in 2025. The...

Article

Four Holiday Marketing Tips For the Busy Marketers

As we approach the end of the year, the floodgates of back-to-back marketing campaigns open and we’re whisked away into another season of holiday gifting and shopping. While you’re busy...

Article

E-commerce loyalty: Putting the right ingredients together for growth

Customer loyalty has been a key factor in today’s retail business. With a good segmentation and customer lifecycle strategy, it influences where customers shop, what they buy, and how much...

News

We love seeing our clients win awards

Due to the pandemic, this year’s MobEx & Asia E-Commerce Awards 2021 was conducted via online event broadcast. The awards celebrate the industry’s champions for the most innovative and forward-thinking...

Article

XGATE on the importance of loyalty and personalisation

This year XGATE walked away with bronze award for CRM & Loyalty Marketing Agency of the Year at the Agency of the Year awards. At the heart of the full...

Article

A Big Win at Loyalty & Engagement Awards 2020

Despite the Covid-19 pandemic, when the rule to relax the gathering at functions was announced, the organiser proceeded to host The Loyalty & Engagement Awards Event on Jun 23. The...

Article

Clienteling: Redefining the future of the in-store customer brand experience

The customer journey is often looked at in rather stiff terms, as a chart moving from point to point in a sterile manner. But in reality, each individual customer journey...

The customer journey is often looked at in rather stiff terms, as a chart moving from point to point in a sterile manner.

Article

Influencer Marketing | Effective KOL Marketing Strategy to Grow Business

No matter what business you are working for, Digital Marketing is essential for standing out from competitors in your field. Especially in the era of Smartphones, capturing attention from ‘Smombies’...

No matter what business you are working for, Digital Marketing is essential for standing out from competitors in your field.

Article

The Four Building Blocks to Marketing Automation

While CRM and marketing automation have a lot to offer on their own, integrating the two systems provide companies with a powerful suite of tools that are essential for sales...

While CRM and marketing automation have a lot to offer on their own, integrating the two systems provide companies with a powerful suite of tools that are essential for sales and marketing to gain competitive edge dramatically.

News

XGATE Takes Gold At AOTY 2018 For Second Year Running

At Marketing Magazine’s Agency of the Year 2018, XGATE for the second year running has won Gold and Local Hero for CRM & Loyalty Agency Award; and Silver for Direct...

At Marketing Magazine’s Agency of the Year 2018, XGATE for the second year running has won Gold and Local Hero for CRM & Loyalty Agency Award; and Silver for Direct Marketing Agency Award.

News

XGATE Score Big at TopDigital Awards 2018, Shanghai China

XGATE was presented with the prestigious Innovation 100 – Innovation Case Award at TopDigital Awards 2018 event held in Shanghai. Winners are selected by a panel of judges comprising professionals...

XGATE was presented with the prestigious Innovation Keywords in WeChat Marketing Automation Award at TopDigital Awards 2018 event held in Shanghai.

News

XGATE Awarded “MOST VALUABLE SERVICES AWARDS 2017” from Mediazone Group

Hong Kong – 18 May 2017, XGATE awarded “Hong Kong’s Most Valuable Services Awards” presented by Mediazone once again. The award recognizes the innovative solution and quality of service XGATE...

XGATE awarded “Hong Kong’s Most Valuable Services Awards” presented by Mediazone once again.

News

XGATE Awarded Finalist In Marketing Magazine’s Agency of the Year 2016

Marketing magazine‘s Agency of the Year (AOTY) is recognised as Hong Kong’s premier awards show for agencies. The awards are solely judged by senior client marketing professionals from many influential...

Marketing magazine‘s Agency of the Year (AOTY) is recognised as Hong Kong’s premier awards show for agencies.

News

XGATE Expands Its CRM Marketing Automation

With Advanced Campaign Designer and Analytics in its Digital Marketing Services (DMS 3.0) Platform Hong Kong — 18 August 2015 – XGATE today launches the DMS 3.0 Platform, an expansion...

XGATE today launches the DMS 3.0 Platform, an expansion to its existing marketing automation solution with advanced CRM campaign designer and analytics.

News

XGATE Received ‘capital Weekly Prochoice Awards 2014’ For Second Time

XGATE is honored to receive the prestigious award - ‘Capital Weekly PROchoice Award 2014’ two years in a row. Organized by Capital Weekly, XGATE is named top of its class...

XGATE is honored to receive the prestigious award - ‘Capital Weekly PROchoice Award 2014’ two years in a row. Organized by Capital Weekly, XGATE is named top of its class in digital marketing...

Article

XGATE Shares The Importance of Marketing Automation in Digital Age

It’s 2018 and life is great for digital marketers. Cross-channel marketing automation platforms have finally hit mainstream. With a few clicks on your mouse, you’ve set up and launched the...

XGATE discusses how marketing succes can be achieved through CRM and marketing automation. The article "Leveraging On Automation Today" was published on Marketing Interactive Magazine (November 2012 Publication - Marketing Hong Kong Futurist).

Case Study

Chinatrust Commercial Bank (CTCB)

Chinatrust Commercial Bank (CTCB) is one of Taiwan's foremost leading retail banks, having over 111 domestic outlets and 66 overseas outlets, and 3,493 domestic ATMs. CTCB rolled out Teradata's CRM...

Chinatrust Commercial Bank (CTCB) is one of Taiwan's foremost leading retail banks, having over 111 domestic outlets and 66 overseas outlets, and 3,493 domestic ATMs. CTCB rolled out Teradata's CRM system for event-based marketing campaigns.