Article
XGATE and SRA Sign MOU to Facilitate Direct Sales for Singapore Retail Brands in China
XGATE and the Singapore Retailers Association (SRA) are thrilled to announce the signing of a Memorandum of Understanding (MOU) on July 24th. This partnership will leverage our cross-border e-commerce platform,...
Read more >
Article
Clean Up Email List, Improve Marketing Efficiency: The Necessity of Email Sunset Policy
Engaging customers is a critical aspect of business success, as it helps to build strong relationships with customers and increase loyalty. However, if you do not maintain a healthy active...
Read more >
Article
Are Inactive Customers Ignoring Your Email and Hurting Your Business?
The COVID-19 pandemic has a significant impact on business and consumer behaviour, many people shifting their shopping habits from in-store to online. As a result, email marketing has become a...
Read more >
Article
Understanding the Challenges and Growth Potential For China Cross-Border E-Commerce
China has become a major player in the global e-commerce market, thanks in large part to its thriving cross-border e-commerce industry. Cross-border e-commerce refers to the process of selling products...
Read more >
Article
Singapore Implements Mandatory SMS Sender ID Registration
The Info-communications Media Development Authority of Singapore (IMDA) has announced mandatory Sender ID registration with effect from January 31, 2023. A Sender ID is typically an alphanumeric identifier like “XGATE”...
Read more >
News
MyMyPanda China Launches Cross-Border E-Commerce (CBEC)
China — November 1, 2022 – MyMyPanda China, has developed a proprietary cross-border e-commerce platform to serve overseas ecommerce brands looking to access the China market. The MyMyPanda CBEC platform...
Read more >
Article
Key Considerations & Guide to China Cross-Border E-Commerce in 2022
Three years into Covid-19 outbreak, the rapid digital technology and ecommerce development has tremendous influence on the daily lives of the Chinese people. From online grocery purchase, live streaming, and...
Read more >
Article
The Impact of Ecommerce on Retail Brand Strategy For Future Growth
Consumer confidence has been harmed by rising inflation, rising interest rates, a potential bankruptcy, and the possibility of an economic slowdown. All these factors have stifled retail sales as government...
Read more >
News
AOTY 2022: A Journey To Remember
MARKETING-INTERACTIVE held its 12th Agency of the Year Awards, celebrating the success of agencies on Jun 17. Apart from CRM & Loyalty Agency of the Year, XGATE was also nominated...
Read more >
Article
Discover the Future Trends of Retail Business in the New Era of CRM & Loyalty Marketing
In a study entitled “In-depth: Luxury Goods 2021” (Statista 2021), the global luxury goods market is projected to increase from US$309.6 billion in 2021 to US$382.6 billion in 2025. The...
Read more >
Article
Navigating the Digital Terrain Without Third-Party Cookies
Google announced in June 2021 that it was pushing back the timeline to block third-party tracking cookies from 2022 to 2023, allowing more time for the digital advertising industry to...
Read more >
Article
Four Holiday Marketing Tips For the Busy Marketers
As we approach the end of the year, the floodgates of back-to-back marketing campaigns open and we’re whisked away into another season of holiday gifting and shopping. While you’re busy...
Read more >
News
XGATE comes back with a Gold at Agency of the Year 2021 in Singapore
Clinching the Gold at the Agency of the Year Awards, XGATE has come out on top for CRM & Loyalty Agency of the Year. The Agency of the Year Awards...
Clinching the Gold at the Agency of the Year Awards, XGATE has come out on top for CRM & Loyalty Agency of the Year.
Read more >
Article
E-commerce loyalty: Putting the right ingredients together for growth
Customer loyalty has been a key factor in today’s retail business. With a good segmentation and customer lifecycle strategy, it influences where customers shop, what they buy, and how much...
Read more >
News
XGATE wins Gold at the Agency of the Year Awards 2021 Hong Kong
XGATE has been honoured with the Gold and Local Hero titles for CRM & Loyalty Agency Award towards excellence in CRM digital marketing practice at the recently held Agency of...
Read more >
News
We love seeing our clients win awards
Due to the pandemic, this year’s MobEx & Asia E-Commerce Awards 2021 was conducted via online event broadcast. The awards celebrate the industry’s champions for the most innovative and forward-thinking...
Read more >
Article
Three important strategies to transform and future proof your e-commerce business
Social distancing measures and lockdowns have resulted in a serious impact on businesses and consumer lifestyle. The pandemic has shifted consumer spending towards online e-commerce and this shift is not...
In this Master Report, XGATE proposes looking into three strategies to build a “headless commerce” architecture that will future-proof businesses as they dive into the new e-commerce reality.
Read more >
Article
XGATE on the importance of loyalty and personalisation
This year XGATE walked away with bronze award for CRM & Loyalty Marketing Agency of the Year at the Agency of the Year awards. At the heart of the full...
Read more >
News
XGATE Receives ISO 27001 Certification
The certification recognizes the company’s dedication in protecting customer data. We have established a systematic and ongoing management of information security risks to handle corporate and personal information. February 2021...
Read more >
Article
A Big Win at Loyalty & Engagement Awards 2020
Despite the Covid-19 pandemic, when the rule to relax the gathering at functions was announced, the organiser proceeded to host The Loyalty & Engagement Awards Event on Jun 23. The...
Read more >
Article
Develop successful CRM loyalty programmes with marketing automation
Fuelled by the growth of the urban population, and rising household disposal income, the food and beverages (F&B) market are expected to grow exponentially. While driving the demand for new...
Read more >
Article
Clienteling: Redefining the future of the in-store customer brand experience
The customer journey is often looked at in rather stiff terms, as a chart moving from point to point in a sterile manner. But in reality, each individual customer journey...
The customer journey is often looked at in rather stiff terms, as a chart moving from point to point in a sterile manner.
Read more >
News
XGATE x CX Conference 2019
This September, XGATE participated in an insightful knowledge exchange session with over 150 senior marketers at the Customer Experience conference 2019 - Hong Kong. Some key points discussed included the...
This September, XGATE participated in an insightful knowledge exchange session with over 150 senior marketers at the Customer Experience conference 2019 - Hong Kong.
Read more >
Article
Influencer Marketing | Effective KOL Marketing Strategy to Grow Business
No matter what business you are working for, Digital Marketing is essential for standing out from competitors in your field. Especially in the era of Smartphones, capturing attention from ‘Smombies’...
No matter what business you are working for, Digital Marketing is essential for standing out from competitors in your field.
Read more >
Article
Three Key Ingredients to a Successful Omni-Channel Retail Strategy
In today’s digital world, consumers no longer need to make a trip to the physical store to research products, browse or even buy. The informed customers are now driving the...
In today’s digital world, consumers no longer need to make a trip to the physical store to research products, browse or even buy. The informed customers are now driving the retail agenda.
Read more >
Article
The Four Building Blocks to Marketing Automation
While CRM and marketing automation have a lot to offer on their own, integrating the two systems provide companies with a powerful suite of tools that are essential for sales...
While CRM and marketing automation have a lot to offer on their own, integrating the two systems provide companies with a powerful suite of tools that are essential for sales and marketing to gain competitive edge dramatically.
Read more >
Article
Five practical ways to improve your email marketing performance
Research has shown that the biggest challenge for marketers is the deliverability rate for email marketing campaigns. While it is important to maintain your reputation as a sender in order...
Research has shown that the biggest challenge for marketers is the deliverability rate for email marketing campaigns. While it is important to maintain your reputation as a sender in order to get your email delivered.
Read more >
News
XGATE Takes Gold At AOTY 2018 For Second Year Running
At Marketing Magazine’s Agency of the Year 2018, XGATE for the second year running has won Gold and Local Hero for CRM & Loyalty Agency Award; and Silver for Direct...
At Marketing Magazine’s Agency of the Year 2018, XGATE for the second year running has won Gold and Local Hero for CRM & Loyalty Agency Award; and Silver for Direct Marketing Agency Award.
Read more >
Article
CRM Metrics For Continuous Business Improvement
The industry has come a long way since social media started making waves in the marketing world, and while many maintain – with good reason – that social media is...
The industry has come a long way since social media started making waves in the marketing world, and while many maintain – with good reason – that social media is a valuable tool in the box.
Read more >
News
XGATE Score Big at TopDigital Awards 2018, Shanghai China
XGATE was presented with the prestigious Innovation 100 – Innovation Case Award at TopDigital Awards 2018 event held in Shanghai. Winners are selected by a panel of judges comprising professionals...
XGATE was presented with the prestigious Innovation Keywords in WeChat Marketing Automation Award at TopDigital Awards 2018 event held in Shanghai.
Read more >
News
XGATE Scores a hat-trick at Agency Of The Year 2017
XGATE walked away with three awards at the Agency of the Year Awards 2017 night. Winning gold for CRM & Loyalty Agency of the Year, Silver for Direct Marketing Agency...
XGATE walked away with three awards at the Agency of the Year Awards 2017 night. Winning gold for CRM & Loyalty Agency of the Year, Silver for Direct Marketing Agency Of The Year and Local Hero Awards 2017.
Read more >
News
XGATE Awarded “MOST VALUABLE SERVICES AWARDS 2017” from Mediazone Group
Hong Kong – 18 May 2017, XGATE awarded “Hong Kong’s Most Valuable Services Awards” presented by Mediazone once again. The award recognizes the innovative solution and quality of service XGATE...
XGATE awarded “Hong Kong’s Most Valuable Services Awards” presented by Mediazone once again.
Read more >
News
XGATE Opens New Office in Chengdu, China
XGATE is pleased to announce the opening of a new office in Chengdu, as part of a corporate strategy to increase its presence in the China market. Strategically located at...
XGATE is pleased to announce the opening of a new office in Chengdu, as part of a corporate strategy to increase its presence in the China market.
Read more >
News
XGATE Awarded Finalist In Marketing Magazine’s Agency of the Year 2016
Marketing magazine‘s Agency of the Year (AOTY) is recognised as Hong Kong’s premier awards show for agencies. The awards are solely judged by senior client marketing professionals from many influential...
Marketing magazine‘s Agency of the Year (AOTY) is recognised as Hong Kong’s premier awards show for agencies.
Read more >
News
XGATE Honored With “INNOVATION EXCELLENCE AWARD” – Enterprising HK Awards 2015
XGATE is awarded top 5 winners for "INNOVATION EXCELLENCE AWARD" at the Enterprising HK Awards 2015 hosted by the South China Morning Post. The award recognizes local companies’ contribution to...
XGATE is awarded top 5 winners for "INNOVATION EXCELLENCE AWARD" at the Enterprising HK Awards 2015 hosted by the South China Morning Post.
Read more >
News
XGATE Expands Its CRM Marketing Automation
With Advanced Campaign Designer and Analytics in its Digital Marketing Services (DMS 3.0) Platform Hong Kong — 18 August 2015 – XGATE today launches the DMS 3.0 Platform, an expansion...
XGATE today launches the DMS 3.0 Platform, an expansion to its existing marketing automation solution with advanced CRM campaign designer and analytics.
Read more >
News
XGATE awarded ‘HONG KONG’S MOST VALUABLE COMPANIES 2015’ from Mediazone Group
XGATE has recently been awarded by Mediazone Group as one of Hong Kong's Most Valuable Companies in 2015. The HKMVC awards were instituted to recognize companies who focused on adding...
XGATE has recently been awarded by Mediazone Group as one of Hong Kong's Most Valuable Companies in 2015. The HKMVC awards were instituted to recognize companies who focused on adding values to their markets.
Read more >
News
XGATE Received ‘capital Weekly Prochoice Awards 2014’ For Second Time
XGATE is honored to receive the prestigious award - ‘Capital Weekly PROchoice Award 2014’ two years in a row. Organized by Capital Weekly, XGATE is named top of its class...
XGATE is honored to receive the prestigious award - ‘Capital Weekly PROchoice Award 2014’ two years in a row. Organized by Capital Weekly, XGATE is named top of its class in digital marketing...
Read more >
News
XGATE Receives ‘Capital Weekly PROchoice Awards 2013’
XGATE is proud to receive “Capital Weekly PROchoice Award 2013 - Digital Marketing Agency of the Year” organized by Capital Weekly (資本壹週), a popular weekly financial publication under South China...
XGATE is proud to receive “Capital Weekly PROchoice Award 2013” organized by Capital Weekly (資本壹週), a popular weekly financial publication under South China Media Group, for outstanding achievements in digital marketing.
Read more >
Article
XGATE Shares The Importance of Marketing Automation in Digital Age
It’s 2018 and life is great for digital marketers. Cross-channel marketing automation platforms have finally hit mainstream. With a few clicks on your mouse, you’ve set up and launched the...
XGATE discusses how marketing succes can be achieved through CRM and marketing automation. The article "Leveraging On Automation Today" was published on Marketing Interactive Magazine (November 2012 Publication - Marketing Hong Kong Futurist).
Read more >
Case Study
South China Securities Limited
South China Securities Limited is a wholly owned subsidiary of South China Brokerage Company Limited (619), a publicly listed company in Hong Kong, and is registered with the SFC as...
South China Securities Limited is a wholly owned subsidiary of South China Brokerage Company Limited (619), a publicly listed company in Hong Kong, and is registered with the SFC as a securities dealer and investment adviser.
Read more >
Case Study
Chinatrust Commercial Bank (CTCB)
Chinatrust Commercial Bank (CTCB) is one of Taiwan's foremost leading retail banks, having over 111 domestic outlets and 66 overseas outlets, and 3,493 domestic ATMs. CTCB rolled out Teradata's CRM...
Chinatrust Commercial Bank (CTCB) is one of Taiwan's foremost leading retail banks, having over 111 domestic outlets and 66 overseas outlets, and 3,493 domestic ATMs. CTCB rolled out Teradata's CRM system for event-based marketing campaigns.
Read more >