CAREER
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We build our company culture on the foundation that our staffs be given a conducive environment to learn, grow and contribute. The sum of our passion, individuality, positive attitude, management style, open communication and physical space all come together to form this XGATE culture. That way, the same positive energy can spread to one another, our clients and everyone we come into contact with. Ultimately, when we hire, we simply look for the same positive energy to fit our culture.
Featured Position
- KEY RESPONSIBILITIES:
- Perform daily data operations, data modelling and database related matters
- Implement end to end data pipeline (real-time and batches) from collection, transformation, data mapping, data modelling to visualisation
- Collaborate with IT and marketing teams to identify opportunities to manage data and provide solutions for various projects
- Put data algorithms to production, build APIs and incorporating into the company CRM & Loyalty platform
- Deliver the data lake to enable a flexible and effective platform for CRM, data science and analytics teams
- Prepare performance and analytic reports in line with team instructions
REQUIREMENTS:- Bachelor’s degree holder in Computer Science, Mathematics, Computer Systems, Software Engineering, IT or related discipline
- Demonstrated industry experience in Data warehouse, ETL, BI, Big data
- Expert in data architecture, data modelling and design, data pipeline and data integration
- Strong in SQL, Python/R
- Preferably experience of deploying and running ML algorithms in production; knowledge on ML model and algorithm is highly desirable
- BI knowledge and experience (e.g. Tableau, Qlik, Power BI) is highly desirable
- Good presentation and communication skills; strong analytical, problem-solving and interpersonal skill
- Good command of both written and spoken English and Chinese
Data Engineer
Tech / IT Department
- KEY RESPONSIBILITIES:
- Monitoring/operating in-house platform
- Handling client support PC support
REQUIREMENTS:- English proficiency
- Related PC related skills
Helpdesk Support
Tech / IT Department
- KEY RESPONSIBILITIES:
- Java, J2EE, Springboot, Linux, Big Data Platform
- SaaS Application Development
- Performance Bonus, Great Benefits! Responsible for designing, developing and supporting XGATE’s enterprise applications (including Big Data Stack) and assisting team leader in overseeing various project tasks
REQUIREMENTS:- Minimum 3 years’ relevant experience in IT industry, application development
- Strong knowledge and technical experience with JAVA, J2EE, Springboot, Mybatis, MySQL, Github
- Experience with CI / CD deployment
- Knowledge in Docker, Kubernetes, Nifi is a plus
- Ability to work with highly interactive team
- Be able to resolve development issues independently
Software Engineer - JAVA
Tech / IT Department
- KEY RESPONSIBILITIES:
- Responsible for analyzing projects requirements, system design and application development on web and mobile, assisting team leader in overseeing various project tasks.
- Working closely with XGATE IT Team for enterprise application development and software support.
REQUIREMENTS:- Higher Diploma or above in Computer Science or Information Technology
- Minimum 1 years’ relevant experience in IT industry, application development
- Able to use Version Control software such as GIT
- Strong knowledge and technical experience with PHP, HTML5, JavaScript, SQL
- Experience any PHP Framework advantageous
- Ability to work with highly interactive team
- Candidates with more experience will be considered for more senior position.
Software Engineer - PHP
Tech / IT Department
- KEY RESPONSIBILITIES:
- Provide troubleshoot and performance tuning in servers and systems
- Monitoring, migrating, patching, maintaining Windows and Linux servers Designing security enhancements and hardening systems – off hour server support
REQUIREMENTS:- Linux is an asset
- Computer related background
Server/System Administrator
Tech / IT Department
- KEY RESPONSIBILITIES:
- Key accounts servicing and development
- Understanding client’s business for formulating and achieving their CRM strategy and/or business objectives
- Develop and implement customer loyalty program and related initiatives
- Participate in data analysis to generate insights and actionable solutions for the business
- Able to handle information collection and integration with the use of external and internal systems
- Work closely with the internal development team and partners in implementing digital and CRM marketing campaigns
- Regular generate campaign report and drive analytic and recommendation
- Preparation of sales and marketing materials
REQUIREMENTS:- Degree in Marketing, Business or related discipline
- 1 to 2 years working experience in CRM/loyalty programme (Candidates with more experience will be considered as Senior CRM Executive)
- Experience in CRM System and related IT systems
- Good project management and analytical skill
- Proactive, innovative, self-organized, self-motivated with good presentation and communication skills
- Fluent in both spoken
CRM Executive / Senior CRM Executive
Marketing Department
- KEY RESPONSIBILITIES:
- Understanding client’s business for formulating and achieving their interactive marketing and/or business objectives
- Develop and execute new mobile, email and digital marketing campaigns
- Work closely with the internal development team and partners in implementing digital and mobile marketing campaigns
- Preparation of sales and marketing materials
REQUIREMENTS:- Degree in Marketing, Business or related discipline
- 1 to 2 years working experience in interactive marketing, sales or account servicing (Candidates with more experience will be considered as Senior Marketing Executive)
- Knowledge in interactive/digital/mobile/Social marketing and media development
- Good project management and analytical skill
- Proactive, innovative, self-organized, selfmotivated with good presentation and communication skills
- Fluent in both spoken and written Chinese and English
Marketing Executive
Marketing Department
- KEY RESPONSIBILITIES:
- Deploy and document in-house custom systems and architecture
- Perform checks and assessment periodically to ensure that the IT security procedures developed are being adhered to and operating effectively
- Able to work independently and produce results as per company milestones
- Response to off hour priority situations
- Provide troubleshoot and performance tuning in servers and systems
- Writing documentation
REQUIREMENTS:- Solid background knowledge in Linux, networking, and security
- Big data experience would be an asset.
- Independent, proactive, multi-tasking, hard-working and willing to work under pressure
- Good people skills, communications skills and organisational skills
- Degree graduate in Computer Engineering/ Computer Science or similar discipline
- Minimum 3 years of experience
- Good command of English is a must
System Engineer
IT Department
- KEY RESPONSIBILITIES:
- Provide helpdesk first tier support to clients (in English and Chinese)
- Monitoring of critical systems and ensuring high availability
- Troubleshooting issues
- Testing and quality assurance
REQUIREMENTS:- Linux knowledge would be an asset
- Independent, proactive, multi-tasking and hard-working
- Good people skills, communications and organisational skills
- Computer related skills
System Support
IT Department
- KEY RESPONSIBILITIES:
- Consultative selling of XGATE’s products and services directly to clients primarily via face-to-face contact, telephone and sales presentations
- Identify strategies to target new & high-value accounts in specific industries, particularly Fashion, Beauty, Luxury Brands, Hospitality and Finance.
- Serve as the client’s primary point of contact and as a trusted advisory sales role
- Work closely with cross-functional team to maximize customer satisfaction, maintain customer relationship to enhance customer loyalty
- Manage existing customer sales account, develop new leads, and manage/ nurture sales pipeline to meet agreed sales targets and business goals
REQUIREMENTS:- Ability to identify & analyze client’s requirements & purpose solutions and services to meet client’s needs
- Has strong consultative and selling skills, excellent communication skills who enjoys building working relationships with people
- Quick follow up of sales leads
- Willing to accept challenge, aggressive & result-oriented
- Selling mobile/digital services, experience in mobile/digital marketing, CRM Marketing is desired
- Good command in speaking & written Chinese and English, knowledge of Mandarin will be an added advantage and English
Sales Officer / Sales Consultant
Sales Department
HONG KONG
Unit 801, 8/F, Building 16W, 16 Science Park West Avenue, Hong Kong Science Park, Shatin, N.T.
SHANGHAI
Rm 158, 5F, No. 819 Nanjing West Road, Jing’An District, Shanghai, China
GUANGZHOU
Unit 2707, Tower B, China Shine Plaza, Tianhe, Guangzhou, Guangdong, China
CHENGDU
Room 1010, E1 Building, Global Center, Hi-Tech District, Chengdu, SICHUAN, China