Privacy Policy

XGATE Corporation Limited offers a diverse range of multi-channel marketing technology services for our clients. This privacy policy applies to our corporate website at xgate.com.hk, dms.xgate.com.hk and smsc.xgate.com.hk and serves as our privacy commitment to our corporate clients.

For user-recipients of XGATE DMS platform services, including all email & SMS recipients, please refer to XGATE DMS’s Permission Marketing Guide.

Corporate Email Client Anti-Spam Policy:

Clients of XGATE DMS have agreed to not send unsolicited commercial email through our systems. Any client who violates this agreement is subject to privacy review, services termination and potential legal action. If you believe you have received an unsolicited commercial email from XGATE DMS on behalf of any of our clients, please send an email (preferably with the reported email violation included or attached with the ‘full sender header’) to: abuse@edm.xgate.com.hk

Information Collection & Use

XGATE Corporation Limited is the exclusive owner of information collected through our websites. We do not sell, rent or share this information with third parties unless it is in cooperation with a law enforcement investigation and we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

XGATE DMS collects the information and uses it to send only appropriate information to users who request it. If information requested is directed to an XGATE-related interest, we may share the information with an appropriate XGATE party in order to fulfill the directed request.


For clients of XGATE DMS, if your personally identifiable information changes, or if you would like to modify your business contact details, please contact your Customer Support representative or call us at any of the telephone numbers listed on our contacts page.

Website Activity

XGATE DMS collects anonymous information about visitors to our website. Information collected includes Internet Protocol (IP) addresses, which help us identify such information as the web pages visited, unique visitations, type of browser used, and other session-based activity. This information is not linked to any personally identifiable information.


A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. XGATE DMS currently uses cookies with our website visitors in an anonymous fashion to track overall website performance, yet reserves the right to use cookies to identify unique customers or prior blog respondents in the future. In addition, XGATE DMS may use third party web analytics services to help us track and optimize our website performance. These third parties are prohibited from using collected data for any purpose other than as a service provider to XGATE DMS. This privacy statement covers the use of cookies by xgate.com.hk and does not refer to cookies enabled through client-access to our software or services nor client-specific applications through other domain names we may host on their behalf.


XGATE DMS websites contain links to other sites. XGATE DMS is not responsible for the content or privacy practices of these sites. We recommend users read the privacy statements of each linked website.

Website Security

Information collected through XGATE’s Platform is done via a secure web interface and maintained within a secure operating environment. Our team of security professionals continually monitors our web interface touchpoints and ensures technology updates are made to thwart any attempts for unwanted intrusion.

Email Disclaimer

XGATE email messages are intended to be received only by persons entitled to receive the confidential information it may contain. Email messages to clients of XGATE may contain information that is confidential and legally privileged. Please do not read, copy, forward, or store this message unless you are an intended recipient of it. If you have received the message in error, please forward it to the sender and delete it completely from your computer system.

Notification of Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time. If we make material changes to this statement, we will notify you on this page.

Please direct any questions or comments regarding our privacy policy or practices to us at: marketing@xgate.com

wechat QR code