Category: Case Study

South China Securities Limited

South China Securities Limited is a wholly owned subsidiary of South China Brokerage Company Limited (619), a publicly listed company in Hong Kong, and is registered with the SFC as a securities dealer and investment adviser.

South China Securities Limited is a wholly owned subsidiary of South China Brokerage Company Limited (619), a publicly listed company in Hong Kong, and is registered with the SFC as a securities dealer and investment adviser.

Through SCtrade.com, one of Hong Kong’s most comprehensive financial online securities trading platform, South China Securities Limited provides all-rounded and comprehensive financial services.

Solution:

Understanding the importance of providing a convenient way for customers to monitor their online trading accounts, XGATE worked with South China to provide the following SMS notification and alert services:

  • Balance movement alerts: deposits / withdrawals / transfers
  • Trade Order confirmations: Executed or partially executed order confirmation

Customers opt-in for this SMS notification value added service via their online account and is provided free of charge.

Chinatrust Commercial Bank (CTCB)

Chinatrust Commercial Bank (CTCB) is one of Taiwan’s foremost leading retail banks, having over 111 domestic outlets and 66 overseas outlets, and 3,493 domestic ATMs. CTCB rolled out Teradata’s CRM system for event-based marketing campaigns.

Chinatrust Commercial Bank (CTCB) is one of Taiwan’s foremost leading retail banks, having over 111 domestic outlets and 66 overseas outlets, and 3,493 domestic ATMs. CTCB rolled out Teradata’s CRM system for event-based marketing campaigns.

Marketing and product teams at CTCB wanted to make use of the mobile channel as a direct communications and marketing method for its clients residing in countries outside of Taiwan.

Solution:

XGATE worked with CTCB to provide the following corporate SMS banking alerts and SMS notifications services:

  • Stock price movement
  • Personalized Stock Recommendations
  • Currency exchange rates
  • Market News and Information Updates

With easy web & API integration to existing enterprise software and online website, XGATE ‘s corporate sms solution provided reliable mobile connectivity for CTCB’s international marketing and customer management efforts.