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Case Studies & Case Examples

At XGATE, we believe in creating business values for our clients. Established since 2004, we have accumulated a wealth of knowledge and experiences in building digital strategy for leading brands across different industries.
We have collaborated with brand across different industries:

  • Apparel and Fashion
  • Beauty and Cosmetics
  • Banking and Finance
  • Entertainment
  • Food & Beverage
  • Government visions
  • Transportation
  • Telecommunication
  • NGO
  • Retails
  • Media


  • With over 90% client retention rate, we have perfected the art of applying technological capabilities with our approach to deliver remarkable results for our clients. Check out our model case studies to understand our approach, campaign management flow, strategies for result-oriented digital marketing campaigns.

    Beauty and Cosmetics

    Utilize Social Media To increase Campaign Awareness and Conversions


    The retail industry in Hong Kong is becoming more and more competitive. The cosmetic and skin care industry is among the highest ad spending category in Hong Kong and has not been spared from the rising costs of business operation. Specifically, the cost of distribution and technology changes have added complexity for cosmetic brands to manage customer experience. Mobile device proliferation has accelerated mobile engagement resulting in social media like Facebook has become an important channel for consumers to explore and interact with brands. While this phenomenon has sparked many cosmetic brands to launch their Facebook pages, the successful acquisition of Fans is not necessary the same for each brand.

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    • Increase awareness of products
    • Increase Facebook Page fans
    • Increase interactions with consumers
    • Capture new leads for sales conversions
    Banking and Finance

    Chinatrust Commercial Bank (CTCB)
    中國信託商業銀行

    Chinatrust Commercial Bank (CTCB) is one of Taiwan's foremost leading retail banks, having over 111 domestic outlets and 66 overseas outlets, and 3,493 domestic ATMs. CTCB rolled out Teradata's CRM system for event-based marketing campaigns.

    • Stock price movement
    • Personalized Stock Recommendations
    • Currency exchange rates
    • Market News and Information Updates

    Telecommunication

    IDD0060 (IDD Telephone Service ) 電訊盈科

    The marketing team at PCCW 0060 IDD wanted to leverage the mobile channel as a low cost communications method for improving customer retention rates aimed specifically at:

    • High usage VIP customers
    • Customers whose service contracts were nearing end of life

    Telecommunication

    NOKIA (HONG KONG) LIMITED

    XGATE was given the task of developing a remote sales force solution for Nokia that could:

  • Streamline and automate the way Nokia Hong Kong sales personnel report from the field
  • Give supervisors and personnel real-time visibility of field activities and market intelligence
    • The latest territory sales information
    • Specific phone models sales and distribution
    • Top 10/Bottom10 retail stores, model handsets


    Banking and Finance

    SOUTH CHINA SECURITIES LIMITED
    南華證券

    South China Securities Limited is a wholly owned subsidiary of South China Brokerage Company Limited (619), a publicly listed company in Hong Kong, and is registered with the SFC as a securities dealer and investment adviser.

    Through SCtrade.com, one of Hong Kong's most comprehensive financial online securities trading platform, South China Securities Limited provides all-rounded and comprehensive financial services.

    • Balance movement alerts: deposits / withdrawals / transfers
    • Trade Order confirmations: Executed or partially executed order confirmation

    Media

    ATV TV GAME SHOW 1 VS. 100 (以一敵百)

    The international hit game show "1 vs. 100" (以一敵百) came to Asia Television Limited (ATV) Hong Kong as a nightly event hosted by famous Hong Kong Lyricist, Wyman Wong. "1 vs. 100" is a trivia game show with success in many countries.

    • Give views of ATV's game show 1 vs. 100 an opportunity to signup as a in-studio contestant
    • Play a nightly trivia contest from home
    • Multi-Round SMS Trivia
    • Daily SMS Quiz

    Enquire more.

    Call us and our marketing specialists
    will be delighted to answer
    any questions on your digital
    marketing needs.

    852 8208 9980 (HK)
    86 20 3802 1103 (China)

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